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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roseann Rexines

October 23, 2025

5  out of  5
rating by Roseann Rexines
"Chrystopher was great! Professional kind and knowledgeable.. I feel in good hands!"
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N LYRISTIS

October 21, 2025

5  out of  5
rating by N LYRISTIS
"Working with Christina was an excellent experience. She took the time to understand my situation, walked me through multiple coverage options, and ultimately helped me beat my current auto insurance provider’s rates by a significant margin. Incredibly knowledgeable, patient, and transparent throughout the process — I never felt pressured, just well-informed. Highly recommend to anyone looking to save money without cutting corners on coverage."
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Claudia Gomez

October 17, 2025

5  out of  5
rating by Claudia Gomez
"The process of getting insurance with them was easy and seamless. Jerry Aviles has offered amazing customer service. Keep up the great work."
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Nicholas Patrikis

October 16, 2025

5  out of  5
rating by Nicholas Patrikis
"I Want thank Christina for all she does, for my family and I. She Gets back to me asap if she’s busy and she’s great to work with.She definitely gets things done. And I really appreciate all her hard work!!."
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Edgar Del Campo

October 16, 2025

5  out of  5
rating by Edgar Del Campo
"Crystopher extremely helpful. Also spoke for a second on something that was bringing me sadness and he calmly gave me small pep talk to make me feel better. He was very helpful, kind and saved me a considerable amount on insurance payments. Thank you again Crys!"
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Dan Miranda

October 10, 2025

5  out of  5
rating by Dan Miranda
"Thank you. Great service 👏🙏"
We responded:
"You're very welcome! We're glad you had a great experience. If you need anything else, feel free to reach out anytime! 👏🙏"
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lawrence yearling

October 9, 2025

5  out of  5
rating by lawrence yearling
"We received a good rate excellent customer service and perfect communication between myself and my agent..."
We responded:
"Thank you for your positive feedback! We're glad to hear you received a great rate and experienced excellent customer service with clear communication. We appreciate your trust and look forward to assisting you again!"
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Daniel Walsh

October 9, 2025

5  out of  5
rating by Daniel Walsh
"Flawless victory, Jerry got my my new homeowners policy and went over and beyond my expectations. Thanks Jerry Aviles!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Jerry Aviles exceeded your expectations with your new homeowners policy. Your satisfaction means a lot to us, and we’ll be sure to pass along your thanks to Jerry!"
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Gary Hurley

October 9, 2025

5  out of  5
rating by Gary Hurley
"Jerry Aviles was my Agent. Jerry was prompt in all of his responses, very attentive to my needs and to my change in policy requests. He offered flexible payment options, which I appreciated."
We responded:
"Thank you for your wonderful feedback! We're happy to hear that Jerry Aviles was prompt, attentive, and helpful with your policy changes and payment options. We appreciate your trust and are here to support you anytime!"
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SnowMoutain One

October 9, 2025

5  out of  5
rating by SnowMoutain One
"Samantha is awesome agent for State Farm. She helps me with my car insurance quote before I bought my car."
We responded:
"Thank you for sharing your experience! We're glad to hear that Samantha provided excellent assistance with your car insurance quote. We appreciate your trust and are here to help with anything you need in the future!"
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AB Renovation Group

October 7, 2025

5  out of  5
rating by AB Renovation Group
"Cristina Valencia helped me and she is really great I appreciate your help"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Cristina Valencia was able to assist you and provide great support. We truly appreciate your feedback and are here whenever you need us!"
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John Mihelakis

October 3, 2025

5  out of  5
rating by John Mihelakis
"Samantha was the best! She was so friendly and understanding of my concerns. She helped me customize my policy to fit within my budget. Would recommend her to anyone looking for any kind of insurance policy!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Samantha provided you with friendly and understanding service while helping customize your policy to fit your budget. Your recommendation means a lot to us! If you ever need any further assistance, please don't hesitate to reach out."
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Sam Ukaj

September 19, 2025

5  out of  5
rating by Sam Ukaj
"I had a great experience working with Christina for both my car and house insurance. She was incredibly nice, patient, and easy to talk to, which made the whole process much smoother. Christina was reliable and always followed through, making sure I had everything I needed and understood all my options. She was a real helper from start to finish, and I felt confident knowing she had my back. I truly appreciate her support and highly recommend her to anyone looking for insurance help"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Christina provided you with such a positive experience and made the insurance process smooth and easy. Your recommendation means a lot to us. We'll be sure to share your feedback with Christina—she’ll be happy to know she made a difference. If you ever need anything else, please don’t hesitate to reach out!"
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Jade Argueta

September 10, 2025

5  out of  5
rating by Jade Argueta
"We worked with Jerry Aviles for our home insurance and it was a great experience. This was our first home and Jerry really walked us through the process. He was very responsive and was quick to make adjustments when we needed them, especially in a couple unforeseen circumstances. He worked well with our loan officer and attorney to ensure we had everything together for closing. I’d recommend Jerry to anyone looking for home insurance."
We responded:
"Thank you so much for sharing your positive experience with Jerry Aviles! It’s wonderful to hear how he guided you through your first home insurance process and provided responsive, attentive support—especially during those unforeseen circumstances. Your recommendation means a lot, and I’m sure Jerry will be thrilled to know he made such a difference for you. If you need any further assistance, feel free to reach out!"
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Louis Parente

September 10, 2025

5  out of  5
rating by Louis Parente
"Jerry was a pleasure to work with. He is diligent and followed up several times to ensure that I was satisfied"
We responded:
"Thank you for your kind words! We're glad to hear that Jerry’s diligence and follow-up made your experience a positive one. He truly values making sure clients are satisfied every step of the way. If you ever need assistance in the future, don’t hesitate to reach out!"
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Boribori Ponce

September 6, 2025

5  out of  5
rating by Boribori Ponce
"Really good service"
We responded:
"Thank you so much for your 5-star rating and kind words! It's great to know that we could provide a policy that met your expectations. We're here whenever you need us!"
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Eduarda Oliva

August 21, 2025

1  out of  5
rating by Eduarda Oliva
"I have been a State Farm customer for more than 20 years. More recently, multiple calls have been to the branch at 29-01 31st Ave, Astoria NY. The customer service has been very unpleasant and downright rude lately, I'm really sure what's going on at that location but it's not good. If you don't have the compassion and respect ro work with people, please don't, find you yourself a different line of work. Thank you."
We responded:
"Thank you for taking the time to share your experience. We're truly sorry to hear about the unpleasant interactions you've had at the Astoria branch. Your feedback is important to us, and we take concerns about customer service very seriously. We will share your comments with the management team to address this issue and work toward improving the experience for all our customers. If you would like to provide more details or speak directly with someone, please feel free to reach out to us. We appreciate your loyalty over the past 20 years and hope to restore your confidence in our service."
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Jean Vaca

August 21, 2025

5  out of  5
rating by Jean Vaca
"I am so pleased with State Farm Insurance and its pleasant staff 👍, however a special shoutout to Samantha Fermin . My problem was resolved due to her patience, expertise and thoroughness . Samatha’s communication and follow-up skills are greatly appreciated ( my new BFF 🤗) . I thank 🙏 her for relieving my anxiety and resolving my issue."
We responded:
"Thank you for your wonderful feedback! We're so happy to hear that Samantha Fermin provided you with such patient, expert, and thorough service. It's great to know her communication and follow-up made a positive difference and helped ease your anxiety. We'll be sure to share your kind words with Samantha. If you ever need assistance in the future, we're here for you!"
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Amy Nemeth

August 20, 2025

5  out of  5
rating by Amy Nemeth
"Jerry Aviles was so great to work with! He took care of me every step of the way. I highly recommend Jerry!"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Jerry Aviles took great care of you throughout the process. Your recommendation means a lot to us, and we'll make sure Jerry knows how much you appreciated his support. If you need anything else, we're here to help!"
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Max Pushkash

August 19, 2025

5  out of  5
rating by Max Pushkash
"Great experience, friendly and professional. Jerry Aviles was the agent who helped me out, and he was an absolute pleasure to deal with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jerry Aviles provided you with a friendly and professional experience. We'll be sure to pass along your compliments to him. If you need any further assistance, feel free to reach out!"
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Milton M. Markovitz

August 17, 2025

5  out of  5
rating by Milton M. Markovitz
"My 5-Star rating is in recognition of the fine service which I received as soon as I placed my first phone inquiry to this agency. I was treated respectfully, my questions were fully and politely answered, and I was quoted a policy cost that met my expectations."
We responded:
"Thank you so much for your 5-star rating and kind words! We're delighted to hear that you received respectful and thorough service from the very first phone inquiry. It's great to know that we could provide a policy that met your expectations. We're here whenever you need us!"
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Saimir Beqiri

August 15, 2025

5  out of  5
rating by Saimir Beqiri
""Like a good neighbor State Farm is there" Soo true!!! The best. When you speak with the reps of State Farm you feel like you are talking to your old friend. Our rep is Jerry Aviles. Such a great asset for the company. Jerry Aviles is very knowledgeable, professional, polite and very helpful. I recommend State Farm Insurance Company to everyone. The customer service Is great and their plans are very good. Thank you State Farm and thank you so much JERRY AVILES!!!! 👍👍👍"
We responded:
"Thank you for sharing such a wonderful testimonial! We're thrilled to hear that Jerry Aviles and the State Farm team make you feel like you're talking to an old friend. Your kind words about Jerry’s knowledge, professionalism, and helpfulness truly mean a lot. We appreciate your recommendation and are grateful for your trust in State Farm. Thank you for being a valued customer!"
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Jorge Orellana

August 13, 2025

5  out of  5
rating by Jorge Orellana
"Exelente servicio y siempre siempre me ayuda no tengo ninguna queja del servicio de state farm"
We responded:
"¡Muchas gracias por tu excelente comentario! Nos alegra saber que siempre te brindan ayuda y que estás satisfecho con el servicio de State Farm. ¡Estamos aquí para ayudarte en lo que necesites!"
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Steve Giovanelli

August 11, 2025

5  out of  5
rating by Steve Giovanelli
"Tom Shannon agency is on it. They get whats needed quickly and accurately, and they're super friendly as well"
We responded:
"Thank you for the great feedback! We're glad to hear that the Tom Shannon agency is delivering quick, accurate service with a friendly approach. We appreciate your support!"
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Lifan Yu

July 22, 2025

5  out of  5
rating by Lifan Yu
"Easy to work with. Always responsive. Polite and Professional. Highly Recommended!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you found us easy to work with and appreciated our responsiveness and professionalism. Your recommendation means a lot to us!"