State Farm® Insurance Agent Tom Shannon
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Irfan Afridi
August 29, 2024
"I had an exceptional experience with Samantha at State Farm Insurance. From the moment I reached out, she was attentive, professional, and genuinely interested in helping me find the best coverage for my needs. She took the time to explain all the options in detail and answered all my questions with patience and clarity. What stood out most was her dedication to ensuring that I understood my policy and felt confident in my decision. She wasn't just trying to sell me insurance; she was making sure that I was protected in the best way possible. Samantha's customer service is top-notch, and I highly recommend her to anyone looking for a knowledgeable and caring insurance agent. If you're with State Farm or thinking about switching, Samantha is the person to talk to. She made the entire process smooth and stress-free."
chris luger
August 22, 2024
"Worked with Samantha on several policies and she’s just great. Responds real fast always with the right info."
Dianne Stublick
August 21, 2024
"Crystopher was so helpful in getting me a Homeowners policy at a much lower rate than what I was paying. He was so nice and professional ...explained everything to me. I will definitely recommend calling him for your insurance needs."
Yvette Parache
June 14, 2024
"Crystopher fernandez was very courteous, friendly, and answered my questions. I am very pleased with h8s service. Crystopher never gave up he would call me every day and promise to get me a good quote. I was always on the go and never had time to talk to him. One day Crystopher called me and gave me an auto quote and a home quote and that really caught my attention. Amazingly how I got a better price and better service, immediately i was ready to pay and sign in for my home and auto insurance. Thank you for your time and your service it was worth it! I'm a happy customer."
Eric Raymundo
June 10, 2024
"Worked with Jerry Aviles to get a new home insurance policy. He was attentive, easy to get in touch with, and answered all of the questions and concerns in great detail. Great customer service, and highly recommend working with him."
Maiden Diner
June 8, 2024
"Available to answer your questions, courteous and reasonable premiums make this an agency to keep for your home and auto insurance."
N A
May 14, 2024
"Professional and reliable insurance brokerage. Excellent staff that takes the time to explain all the details. Excellent brokerage from start to finish."
Francisco Castillo
March 18, 2024
"Excellent service, every time I need Samantha is there to assist me with any situation on my vehicle including my house, 100% recommended"
Orlando Rene Mejia
February 27, 2024
"Samantha is great. Great costumer service, always willing to help me out with any quote I ask. Thank you for helping my family get a great price for auto insurance."
Rich Vera
February 23, 2024
"First rate! Clear communication. Easy to interact with both on the phone and electronically."
Ahmed Farghaly
November 2, 2023
"Amazing attention to detail of work, very efficient and quick with their process. Samantha Fermin was extremely helpful with the process of ensuring my vehicle."
Alberto Zambrano
October 19, 2023
"This State Farm on 29st & 23ave in Astoria has been taking care of my father and myself for a very long time. Samantha really has always been great with dealing with any of our questions or concerns. Most importantly they get the job done."
Grigory Liberman
October 13, 2023
"Great service and friendly staff"
Georgia Panagiotakos
June 2, 2023
"Incredible, professional, knowledgeable and friendly!"
Md Bakht
May 4, 2023
"I have been a customer of State Farm for years, specially at this brunch located in Astoria, Queens, N.Y. They are excellent. I am lucky to have them as my insurance agent. All the best."
"Thank you Md for your amazing review! Our team values your business and we appreciate that you took the time to honor our agency. We look forward to servicing all of your insurance & financial needs for many years to come. Sincerely, Tom Shannon, State Farm Agency"
j RyDa
May 1, 2023
"Christina is just the greatest always helpful and there !"
Victor Cudjoe
April 26, 2023
"Am very happy being with State Farm you are good and reliable thanks"
Manuel Sanchez
April 20, 2023
"State Farm Insurance and samanta Fermin the best I like your attention is the best people like samanta is what society really needs I am very happy"
John Lerdo
April 17, 2023
"Great customer service !! So lucky to have them on my side. Especially Cristina! She’s the best and will make sure you are taken cared of."
Oscar Espinoza
April 10, 2023
"Exelente gracias por ser parte de mi vida y de los demás conductores y darnos la seguridad que necesitamos... Gracias"
Geovanny Nolivos
April 5, 2023
"yo he sido ha atendido por samatha farming por 3 años y a sido una excelente persona una Profesional me quedaria siempre con state farm y con la atencion de samantha"
Botir Badriyev
April 4, 2023
"State farm and Samantha Fermin Insurance Company. This is the best insurance company I know. Samantha is very responsible, professional, responsive. Everything you need is done instantly. We all know how hard it is to find a good insurance company, but this is what we like. Highly recommend to everyone and you will feel the difference."
maryam Nausrudeen
April 4, 2023
"Samantha Fermin was so pleasant and so nice she’s very kind and very patient . She answered all my questions, was upfront and honest with everything.She really helped me find the best coverage for my needs. I really appreciate her how she did her thing and how she helped me . She made sure me and my sister got the best for her car and she really help a lot . Thank you 𝓢𝓐𝓜𝓐𝓝𝓣𝓗𝓐𝓝."
Armando Perez
April 4, 2023
"I recently had the pleasure of dealing with State Farm, and I must say that I was thoroughly impressed with their service. Leslie Ortega was the representative I worked with and she was incredibly friendly, knowledgeable, and helpful. She was able to provide me with the best rate in a short amount of time. They are always available for any question or concern I have. I’m so glad I made the change."
Teddy Mihaliadis
April 1, 2023
"Cristina has been a delight and pleasure to partner with while I was requesting quotes for multiple policies . She has been excellent in communicating , follow up skills are incredible and makes every effort to be a partner by speaking to you in a manner that is simple to understand. In this day and age every organization needs a committed and dedicated representative like Cristina working for them while also looking out for the customer ."