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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ina Inna

August 18, 2026

5  out of  5
rating by Ina Inna
"Cristina is very helpful. I refer my whole family."
We responded:
"Thank you so much for your kind review! We’re delighted to hear that Cristina has been so helpful and that you’ve trusted us with your whole family. We truly appreciate your support and look forward to continuing to serve you all."
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Vivi Kaloudis

August 18, 2026

5  out of  5
rating by Vivi Kaloudis
"Cristina was amazing ..very knowledgeable and a great help"
We responded:
"Thank you for the wonderful review! We’re so glad to hear Cristina was amazing—knowledgeable and a great help. We truly appreciate your support and hope to see you again soon!"
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Mebrahtu Sibhatu

August 14, 2026

5  out of  5
rating by Mebrahtu Sibhatu
"Peter is an amazing person. Charismatic with full energy eager to help. He took his time to provide me with all possible options and discounts until I chose my best option. He is calm who prefers to listen more than bombarding with tones of information like others I met..
I recomend Peter to keep his personality and wish him a success in his career."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Peter. It means a lot that you felt his calm, listening approach and the time he took to walk you through all your options and available discounts.

We’ll be sure to pass along your kind words to Peter, and we truly appreciate your recommendation. Wishing you all the best in your new selection!"
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Jody Hanly

August 12, 2026

5  out of  5
rating by Jody Hanly
"Cristina Valencia was brilliant. Helped me save money on my home and auto. Super helpful and friendly!! Thank you!"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Cristina was able to help you save money on your home and auto and that you found her helpful and friendly. We truly appreciate your support and hope we can assist you again in the future!"
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Alex Gilkarov

August 12, 2026

5  out of  5
rating by Alex Gilkarov
"Cristina is an amazing Insurance Broker work tirelessly to get me the right rate. This is the only person I’d recommend to work with."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Cristina worked tirelessly to help you find the right rate. Your recommendation means a lot to us, and we truly appreciate your trust."
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Patricia Wilson

August 11, 2026

5  out of  5
rating by Patricia Wilson
"As a senior, my priority right now is to ensure that I am able to enjoy my life and that includes me being able to afford the lifestyle that I want. With the help of Leslie at State Farm, she was able to help me combine all of my policies policies and gave me the opportunity to save money that I would not have otherwise been able to at the rates that other competitors offered me. On top of that she was very knowledgeable, professional, kind, and considerate. And it also doesn’t hurt that now I get to call One insurance company that takes care of my entire portfolio, that also helps at this stage in my life 🤭

Patricia
East Orange, NJ"
We responded:
"Thank you so much for your review! We’re truly glad to hear that Leslie was able to help you combine your policies, find savings, and make it easier to manage your coverage with one insurer. It’s also wonderful to know you appreciated her knowledge, professionalism, kindness, and consideration.

We’re here for you at every stage of life—thank you for choosing State Farm!"
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J.S Wang

August 10, 2026

5  out of  5
rating by J.S Wang
"Tom helped me find the best plan, saved thousands of dollars in insurance. He is very nice , efficient, and professional."
We responded:
"Thank you for the wonderful review! We’re so glad Tom was able to help you find the best plan and save you thousands of dollars. We truly appreciate your kind words about his professionalism, efficiency, and helpfulness. If you ever need anything, we’re here for you!"
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Nancy L

August 6, 2026

5  out of  5
rating by Nancy L
"I must say that working with Ms.. Cristina Valencia it's very pleasant. She is extremely knowledgeable, very professional and helpful. Christina makes everything much easier.I highly recommend dealing with her.
Thank you for your efforts!"
We responded:
"Thank you for your thoughtful review! We’re so happy to hear that you enjoyed working with Ms. Cristina Valencia. It’s great to know she was able to guide you with her knowledge, professionalism, and helpfulness—making the process much easier. We truly appreciate your recommendation and thank you for choosing State Farm."
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Surendar Bollapally

August 6, 2026

5  out of  5
rating by Surendar Bollapally
"I had an excellent experience working with Jerry Aviles and the Tom Shannon State Farm team. Jerry was very responsive and took the time to answer all of my questions regarding my homeowners insurance policy, including replacement cost coverage, lender requirements, water backup coverage, and other policy details.

He clearly explained everything, ensured the policy would meet Mortgage’s closing requirements, and proactively offered to coordinate directly with my loan officer to make the closing process as smooth as possible. His professionalism, prompt communication, and willingness to help gave me confidence that everything would be handled correctly.

I highly recommend Jerry Aviles and the Tom Shannon State Farm office to anyone looking for knowledgeable, responsive service and a hassle-free insurance experience."
We responded:
"Thank you for the fantastic review! We’re thrilled to hear about your excellent experience working with Jerry Aviles and the Tom Shannon State Farm team. It’s great to know Jerry was responsive, took the time to answer your questions, and clearly explained your homeowners policy details—especially replacement cost coverage, lender requirements, and water backup coverage.

We’re also glad he helped ensure everything met your mortgage’s closing requirements and offered to coordinate directly with your loan officer to make the process as smooth as possible.

We truly appreciate your recommendation and look forward to supporting you anytime you need us."
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Alexandre Valença

August 5, 2026

5  out of  5
rating by Alexandre Valença
"Great customer service and support. Was efficient on my needs to get me a good price on my home insurance and the best needs."
We responded:
"Thank you for the kind review! We’re glad you received great customer service and support—and that we were able to be efficient in helping you find the right coverage at a great price for your home. We appreciate your trust in us and are here anytime you need assistance."
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Alla Vorobeva

August 4, 2026

5  out of  5
rating by Alla Vorobeva
"Highly recommend this office, agents are very polite, responsive and helpful! Samantha went above and beyond to facilitate the process for me!"
We responded:
"Thank you for your wonderful review! We’re so glad to hear you found our office polite, responsive, and helpful. It’s great to know Samantha went above and beyond to facilitate the process for you—we’ll be sure to share your kind words with her.

We truly appreciate your recommendation and look forward to assisting you again in the future."
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James G

August 3, 2026

5  out of  5
rating by James G
"Doug was absolutely fantastic to work with."
We responded:
"Thank you so much for the great review! We’re thrilled to hear Doug was absolutely fantastic to work with. We truly appreciate your business and look forward to assisting you again in the future."
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fermin nava

August 3, 2026

5  out of  5
rating by fermin nava
"Cristina. Thank you for your help!"
We responded:
"Thank you so much for the kind review! We truly appreciate your support and are glad cristina could help. We look forward to assisting you again in the future."
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Petra Rosales

July 30, 2026

5  out of  5
rating by Petra Rosales
"am so greatfull for Samantha Fermin. She did really hard works for me . She is incredibly patient and always takes the time to answer all of my questions and make my job easier and stress-free. Samantha consistently looks out for my best interests and works hard to get me the best coverage possible at the best price. I recommend her to anyone looking for outstanding service."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words about Samantha Fermin. We’re glad she could make the process feel easier and stress-free by being patient, answering all of your questions, and working hard to find you the best coverage at the best price. Your recommendation means a lot—thank you again for trusting us!"
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Jessie Chen

July 28, 2026

5  out of  5
rating by Jessie Chen
"Cristina was professional, delightful to chat to and spent time to explain the policies with detail and patience.

Really positive experience (on a Friday afternoon too!) and will be working with State Farm for bundles in the future."
We responded:
"Thank you for taking the time to leave such a positive review! We’re so glad Cristina provided a professional and enjoyable experience, and that she took the time to explain your policies in detail with patience—especially on a Friday afternoon. We’re excited to work with you again for your future bundle needs with State Farm!"
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Katie Marie

July 23, 2026

5  out of  5
rating by Katie Marie
"This agent is amazing to work with, he answers every question quickly without hesitation. The quote he got us was amazing!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience working with our agent. He’ll be happy to know that his quick responses and the quote we provided made a positive impact. We truly appreciate your trust and support!"
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Vas Trace

July 23, 2026

5  out of  5
rating by Vas Trace
"Leslie was a peach to communicate with. From the my many questions to following up over text when I didn’t get back to her as I promised. Even letting me know she was leaving for the day so I wouldn’t think she left me hanging with processing. This was a great experience. Thanks Leslie!"
We responded:
"Thank you for the wonderful review! We’re so glad to hear Leslie was a pleasure to work with—especially how clearly she communicated, followed up with your messages, and kept you informed throughout the process. Her attention to detail and thoughtfulness make a big difference, and we truly appreciate your kind words. Thanks again for choosing us, and we’ll be here whenever you need us."
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Murad Ali Khan

July 22, 2026

5  out of  5
rating by Murad Ali Khan
"It's was great experience to talk with Douglass Valdez for insurance quote. He was very clear and helpfully through all the process of my home insurance. I recommend him to everyone if need insurance. Thanks"
We responded:
"Thank you for your great review! We’re glad you had a positive experience speaking with Douglass Valdez and that he was clear and helpful throughout the home insurance quote process. We truly appreciate your recommendation to others—thank you for choosing us, and we’re here whenever you need us."
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lacer tz

July 22, 2026

5  out of  5
rating by lacer tz
"Excellent service ! I recommend"
We responded:
"Thank you for your excellent review! We’re glad you had a great experience and appreciate your recommendation. We look forward to serving you again soon."
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Moongirl's Europium

July 21, 2026

5  out of  5
rating by Moongirl's Europium
"I filled out an online contact me form with my name and address of property to insure. Within an hour I had a quote in my email and text. I called, closed the deal with 15 minutes. Best agents ever."
We responded:
"Thank you so much for the great review! We truly appreciate your kind words and are happy we could help you get your quote quickly and close the deal with ease. Thanks again for choosing us!"
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Charles Farruggio

July 20, 2026

5  out of  5
rating by Charles Farruggio
"Christina was fantastic! Got both of my commercial auto policys switched over in 30 minutes! Great rates, great service, great experience! Thanks Christina!"
We responded:
"Thank you so much for the fantastic review! We’re thrilled to hear Christina was able to switch both of your commercial auto policies in just 30 minutes, and that you were happy with the rates and service. We truly appreciate you choosing us—thanks again, and we’ll be here whenever you need anything!"
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Maria Vazquez

July 18, 2026

5  out of  5
rating by Maria Vazquez
"Excellent service"
We responded:
"Thank you so much for the great review! We truly appreciate your support and are glad you had an excellent experience."
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elsie baez

July 17, 2026

5  out of  5
rating by elsie baez
"What a wonderful experience with State Farm. I can't say enough about Agent Jerry Aviles; he really took the time to explain my new homeowner policy. Truthfully, I was so stressed trying to find a homeowner policy and other company's usually give you the the run around... you get to the point. My husband was the one that started the process and while I finished it, i'm so glad that we found Jerry. I made a great decision by choosing to work with him. If you are looking for an agent please don't look any further, call Jerry Aviles from state Farm in Queens."
We responded:
"Thank you so much for the wonderful review! We truly appreciate your kind words and are happy to hear that Agent Jerry Aviles took the time to explain your new homeowners policy and helped you feel confident throughout the process. We understand how stressful it can be to shop for coverage, and it means a lot that Jerry made it straightforward and stress-free for you.

Thank you again for choosing State Farm—if you ever need anything in the future, we’re always here for you."
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Brando Mila Lara

July 16, 2026

5  out of  5
rating by Brando Mila Lara
"Leslie is amazing! She has helped me with all of my commercial and personal auto insurance policies for years and is always kind, responsive, and incredibly helpful. She always takes the time to answer my questions and makes everything easy. I truly appreciate her excellent service and highly recommend her!"
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear that Leslie has been so kind, responsive, and helpful with your commercial and personal auto insurance for years. It means a lot that she consistently takes the time to answer your questions and makes everything easy—your kind recommendation is truly appreciated. Thank you for choosing us!"
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Michael Bellamy

July 16, 2026

5  out of  5
rating by Michael Bellamy
"One of the best locations I have ever used since I have been driving very helpful thanks again Christiana 🙏"
We responded:
"Thank you so much for the great review! We truly appreciate your kind words. We’re happy to hear Christiana was very helpful and that you had such a positive experience. Thanks again for choosing us!"