State Farm® Insurance Agent Tom Shannon

"Thank you for your feedback! We're glad to hear that you found our team helpful and knowledgeable. If you have any questions or need further assistance, please don't hesitate to reach out!"

"Thank you for your positive feedback! We're delighted to hear that you consider Samantha Fermin one of our best advisors and appreciate her availability and helpfulness. We’re committed to providing excellent service and look forward to continuing to assist you!"

"Thank you for your kind words! We're happy to hear that Jerry Aviles provided you with professional and attentive service while respecting your opinions. It's great to know you enjoyed working with him. We appreciate your feedback and look forward to assisting you again! "

"Thank you for your wonderful feedback! We're glad to hear that Jerry Aviles provided you with professional, timely, and efficient service. Your recommendation means a lot to us. If you ever need assistance in the future, we're here to help!"

"Thank you for sharing your experience! We're delighted to hear that Jerry was able to make the home insurance process easy and efficient for you. Congratulations on your new home, and please don't hesitate to reach out if you need any further assistance. Thanks again!"

"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that Samantha was able to assist you professionally and knowledgeably. We appreciate your feedback and look forward to serving you again!"

"Thank you for sharing your experience! We're happy to hear that Crystopher was patient, clear, and thorough in explaining your insurance coverages and quotes. It's great to know there were no surprises and that everything met your expectations. We'll be sure to pass along your thanks to him. If you have any more questions or need assistance in the future, we're here to help!"

"Thank you for your wonderful feedback! We're so glad to hear that Crystopher made you feel confident and well cared for with his professionalism, kindness, and expertise. We'll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out!"

"Thank you so much for your thoughtful and detailed feedback! We're delighted to hear that Cristina provided such a knowledgeable, patient, and transparent experience while helping you find better coverage at a great rate. Your recommendation means a lot to us, and we'll be sure to share your kind words with Cristina. If you need any further assistance, we're always here to help!"

"Thank you for sharing your positive experience! We're thrilled to hear that the insurance process was easy and seamless for you. Jerry Aviles will be happy to know his customer service made such a great impression. We appreciate your kind words and encouragement—thank you for choosing us!"

"Thank you so much for your heartfelt message! We’re delighted to hear how much you appreciate Cristina’s dedication and responsiveness. She truly values supporting you and your family and works hard to get things done efficiently. We’ll be sure to pass along your gratitude to her! If you ever need anything else, we’re always here to help."

"Thank you so much for your kind words! I’m glad Crystopher was able to help not only with your insurance savings but also offer some encouragement when you needed it. We truly appreciate your feedback and will make sure to pass along your gratitude to him. If you ever need anything else, don’t hesitate to reach out!"

"You're very welcome! We're glad you had a great experience. If you need anything else, feel free to reach out anytime! 👏🙏"

"Thank you for your positive feedback! We're glad to hear you received a great rate and experienced excellent customer service with clear communication. We appreciate your trust and look forward to assisting you again!"

"Thank you for your fantastic review! We're thrilled to hear that Jerry Aviles exceeded your expectations with your new homeowners policy. Your satisfaction means a lot to us, and we’ll be sure to pass along your thanks to Jerry!"

"Thank you for your wonderful feedback! We're happy to hear that Jerry Aviles was prompt, attentive, and helpful with your policy changes and payment options. We appreciate your trust and are here to support you anytime!"

"Thank you for sharing your experience! We're glad to hear that Samantha provided excellent assistance with your car insurance quote. We appreciate your trust and are here to help with anything you need in the future!"

"Thank you so much for your kind words! We're delighted to hear that Cristina Valencia was able to assist you and provide great support. We truly appreciate your feedback and are here whenever you need us!"

"Thank you so much for your kind words! We're thrilled to hear that Samantha provided you with friendly and understanding service while helping customize your policy to fit your budget. Your recommendation means a lot to us! If you ever need any further assistance, please don't hesitate to reach out."

"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Christina provided you with such a positive experience and made the insurance process smooth and easy. Your recommendation means a lot to us. We'll be sure to share your feedback with Christina—she’ll be happy to know she made a difference. If you ever need anything else, please don’t hesitate to reach out!"

"Thank you so much for sharing your positive experience with Jerry Aviles! It’s wonderful to hear how he guided you through your first home insurance process and provided responsive, attentive support—especially during those unforeseen circumstances. Your recommendation means a lot, and I’m sure Jerry will be thrilled to know he made such a difference for you. If you need any further assistance, feel free to reach out!"

"Thank you for your kind words! We're glad to hear that Jerry’s diligence and follow-up made your experience a positive one. He truly values making sure clients are satisfied every step of the way. If you ever need assistance in the future, don’t hesitate to reach out!"

"Thank you so much for your 5-star rating and kind words! It's great to know that we could provide a policy that met your expectations. We're here whenever you need us!"

"Thank you for taking the time to share your experience. We're truly sorry to hear about the unpleasant interactions you've had at the Astoria branch. Your feedback is important to us, and we take concerns about customer service very seriously. We will share your comments with the management team to address this issue and work toward improving the experience for all our customers. If you would like to provide more details or speak directly with someone, please feel free to reach out to us. We appreciate your loyalty over the past 20 years and hope to restore your confidence in our service."