State Farm® Insurance Agent Tom Shannon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lide Moreno
June 16, 2026
5
out of
5
rating by Lide Moreno
"Muy buen servicio y atencion al cliente. Gracias, Samantha"
Joseph Abbatelli
June 12, 2026
5
out of
5
rating by Joseph Abbatelli
"With the help of the internet I found Tom Shannon agency. Working with Samantha was a breeze. She is very knolegable and patient with this senior citizen .With her help I was able to obtain new auto and home insurance at a reasonable rate with good coverage. Thank you."
Michael Jones
June 11, 2026
5
out of
5
rating by Michael Jones
"Friendly service and a great experience. Chris was great to work with."
Anthony M
June 10, 2026
5
out of
5
rating by Anthony M
"I highly recommend Samantha and this agency to anyone looking for a great service and real guidance."
pete
June 10, 2026
5
out of
5
rating by pete
"Great service Samantha Fermin was very helpful and informative. I always recommend my friend an family to this place great staff"
Mohammad Sarker
June 10, 2026
5
out of
5
rating by Mohammad Sarker
"I am so greatfull for Samantha Fermin. She did really hard works for me . She is incredibly patient and always takes the time to answer all of my questions and make my job easier and stress-free. Samantha consistently looks out for my best interests and works hard to get me the best coverage possible at the best price. agent and highly recommend her to anyone looking for outstanding service."
Steven Broadnax
June 5, 2026
4
out of
5
rating by Steven Broadnax
"Great customer service always available and courteous. thay always went out of their way to assist Thanks again Solid Foundations Ltd Security Services Steve"
Barbara
June 2, 2026
5
out of
5
rating by Barbara
"Great service and very affordable. My home owner's insurance doubled with another carrier. Jerry helped my obtain new coverage at a great price. I'm highly recommend using this agency!"
We responded:
"Thank you for sharing your experience! We’re glad Jerry was able to help you find new homeowners insurance at a great price after your other policy doubled. We truly appreciate your recommendation and are happy we could provide you with such great service."
Joseph Bollinger
June 2, 2026
5
out of
5
rating by Joseph Bollinger
"Jerry saved me on my home policy! Highly recommend!"
We responded:
"thank you so much for the kind review! We’re glad Jerry was able to help you with your home policy and that you felt supported. We truly appreciate your recommendation."
Javier Santiago
May 5, 2026
5
out of
5
rating by Javier Santiago
"Representative Jerry aviles is just so good at what he does, treated us with kindness and respect that goes along way with us...."
We responded:
"Thank you for sharing your feedback. We’re glad to hear Representative Jerry Aviles treated you with kindness and respect—those are the qualities we strive for. Please don’t hesitate to reach out if we can be of any assistance"
Ferat Arifov
April 20, 2026
5
out of
5
rating by Ferat Arifov
"Very helpful and professional"
We responded:
"Thank you so much for your kind review! We truly appreciate you choosing us. Please feel free to reach out to us whenever you need anything!"
Anug Saha
March 25, 2026
5
out of
5
rating by Anug Saha
"Jerry is a great help and very quick to answer with all my needs. Very professional, prompted and got me a great deal! Highly recommend"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jerry was able to assist you promptly and professionally, and that you’re happy with the deal. Your recommendation means a lot to us. Please don’t hesitate to reach out if you need any further assistance in the future!"
Olivia Benjamin
March 17, 2026
5
out of
5
rating by Olivia Benjamin
"I had a great experience working with Jerry to obtain homeowner's insurance on mine and my husband's first home purchase. He was so great to work with and offered us a bundle with auto insurance as well to make both of our payments more affordable. Very happy with our experience- Thank you, Jerry!!"
We responded:
" thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that Jerry provided amazing service and that you had a great experience. If you ever have any questions or need assistance in the future, feel free to reach out! Your feedback means a lot to us, and we look forward to continuing to serve you in the future!"
Michele Veneri
March 11, 2026
5
out of
5
rating by Michele Veneri
"I had a great experience working with Jerry. He was extremely efficient and responsive, getting back to me almost immediately when I was looking for coverage. The process was handled quickly and smoothly, which I really appreciated. He was also very courteous, professional and down to earth. I would definitely recommend him to anyone looking for reliable and responsive insurance assistance. Michele V"
We responded:
"Michele, thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that Jerry provided amazing service and that you had a great experience. If you ever have any questions or need assistance in the future, feel free to reach out! Your feedback means a lot to us, and we look forward to continuing to serve you in the future!"
Thomas Revoir
March 11, 2026
5
out of
5
rating by Thomas Revoir
"I have had no better service than I have had with Leslie at Tom Shannon-State Farm Insurance. I personally don't understand most if any at all of the Insurance lingo etc. Leslie has made all of these things easy on me. She is very respectful, takes my calls anytime, answers everything for me. I call her my Knight in Shining Armor. I strongly recommend Tom Shannon and most importantly get Leslie. She's the best. Thomas Revoir"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Leslie was helpful in assisting you with her professionalism, kindness, and expertise. We'll be sure to pass along your kind words to her. If you ever need anything else, don’t hesitate to reach out! "
vinny matromarco
March 10, 2026
5
out of
5
rating by vinny matromarco
"Cristina is very knowledgeable, she helped us find the best option for what we were looking for and the best price. Thank you Cristina for your time and help."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Cristina provided you with such professional service. It’s wonderful to know she was able to address all your concerns without any pressure, making your experience comfortable and positive. We truly appreciate you choosing us for your insurance needs. If you ever have any questions or need assistance in the future, we’re always here to help."
Peter Smith
February 9, 2026
5
out of
5
rating by Peter Smith
"Jerry was the best. He went above and beyond with his service. I am very pleased!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Jerry provided amazing service. If you ever need anything else, don’t hesitate to reach out!"
noel Bablo
February 9, 2026
5
out of
5
rating by noel Bablo
"Very nice polite, got me the best deal on my house and truck insurance."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that we were able to provide you with good service. If you ever need anything else, don’t hesitate to reach out!"
Angela Liliana Sartori
February 5, 2026
5
out of
5
rating by Angela Liliana Sartori
"I had the pleasure of being helped by Cristina Valencia. She was very professional, knowledgeable, patient and courteous. She answered every concern, never trying to “push” for the sale of a product. Thank you!"
We responded:
"Thank you, Angela, for your kind words! We’re thrilled to hear that Cristina provided you with such professional and patient service. It’s wonderful to know she was able to address all your concerns without any pressure, making your experience comfortable and positive. We truly appreciate you choosing us for your insurance needs. If you ever have any questions or need assistance in the future, we’re always here to help. Tom Shannon, State Farm Agent"
Nick Zagalis
February 4, 2026
5
out of
5
rating by Nick Zagalis
"Cristina in John Shannon’s office is amazing! She’s attentive and stresses in details, as is the rest of the staff in Joh’s office. Cristina has been placing and renewing my policies for over 10 years. What else can I say?"
We responded:
"Nick, thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that Cristina and our team provided amazing service and that you had a great experience. Your feedback means a lot to us, and we look forward to continuing to serve you in the future!"
Daniela Neill
February 3, 2026
5
out of
5
rating by Daniela Neill
"I had the pleasure to work with Cristina Valencia, and I couldn't be more happy to have her as my agent. She was able to help me save on my policy and was incredibly helpful and attentive. She answered all my questions, and she even helped my parents save on their policy as well. Cristina went above and beyond with us, and we are so appreciative of her help. Cannot recommend her enough!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Cristina provided amazing service to you and your family. We truly appreciate your recommendation and are here to help with any of your insurance needs in the future! "
Giacomo Casonato
January 23, 2026
5
out of
5
rating by Giacomo Casonato
"Cristina from State Farm did a fantastic job! She was professional, knowledgeable, and incredibly helpful throughout the entire process. She took the time to explain everything clearly and made sure I felt confident with my coverage. Excellent customer service and a great experience overall - highly recommend working with her!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Cristina provided amazing service. If you ever need anything else, don’t hesitate to reach out! "
Paul Wilczewski
January 23, 2026
5
out of
5
rating by Paul Wilczewski
"Incredible service! Cristina got me through a really tricky spot, saving me a lot of time and money."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Cristina Valencia provided you with exceptional service and went above and beyond to assist you. Your recommendation means a lot to us! If you ever need anything else, we're here to help."
MariaDivina
January 22, 2026
5
out of
5
rating by MariaDivina
"Thank you for getting us our new homeowner's policy after our house fire. Hubby and I appreciate your honesty and open lines of communication!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystopher was helpful in assisting you with your home insurance enrollment. If you have any more questions or need further assistance, feel free to reach out!"
Roseann Rexines
January 22, 2026
5
out of
5
rating by Roseann Rexines
"Chrystopher was great! Professional kind and knowledgeable.. I feel in good hands!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Crystopher made you feel confident and well cared for with his professionalism, kindness, and expertise. We'll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out!"