State Farm® Insurance Agent Tom Shannon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Garcia
November 24, 2025
"Los servicios que recibo de mi agente de seguro de auto, Samantha Fermin , son siempre de alta calidad y atención. Llevo aproximadamente 10 años recibiendo sus buenas atenciones. 5 estrellas para ella."
"¡Gracias por compartir tu experiencia con tu agente de seguros de auto, Samantha Fermin! Es maravilloso escuchar que has recibido servicios de alta calidad y atención durante los últimos 10 años. Reconocer a profesionales que brindan un excelente servicio es muy importante. Si tienes alguna otra pregunta o necesitas ayuda adicional, no dudes en decírmelo. ¡Estoy aquí para ayudarte!"
Tom
November 22, 2025
"When I had questions about my account, Jerry did a great job finding out what was needed and got back to me promptly. Great support, I have absolutely no doubts about continuing my service with them."
"Thank you so much for your kind words! We're delighted to hear that Jerry was able to assist you promptly and effectively. Providing excellent support is our top priority, and we truly appreciate your continued trust and confidence in our service. If you ever have any further questions or need assistance, please don’t hesitate to reach out."
Sandra Romain
November 20, 2025
"Samantha Fermin is the best she helps with everything I need answers all my questions I ask and also the staff is very polite and helpful as well."
"Thank you so much for your kind words! We're thrilled to hear that Samantha Fermin and the staff have been so helpful and polite. We'll be sure to share your feedback with them! If you need any further assistance, feel free to reach out."
Domenick Esposito
November 20, 2025
"Samantha Fermin assisted me with obtaining home and auto coverage. I was very happy with the quotes received and the services provided by Samantha. She was responsive throughout the process, clearly knowledgeable, able to answer all my questions, and alleviate my concerns with the timeline at hand."
"Thank you for sharing your positive experience with Samantha Fermin! We're glad to hear that she provided you with excellent service, responsive communication, and helpful guidance throughout the process. If you need any further assistance with your home or auto coverage, please don't hesitate to reach out."
Toribio Bencosme
November 17, 2025
"Always helpful, responsive, and incredibly knowledgeable. I couldn't ask for a better insurance agent. Than you Samantha!"
"Thank you for your wonderful feedback! We're thrilled to hear that Samantha has been so helpful, responsive, and knowledgeable. We appreciate your trust and look forward to continuing to support you!"
alex M
November 13, 2025
"Very good experience to work with you guys"
"Thank you so much for your kind words! We're delighted to hear you had a very good experience working with us. Looking forward to collaborating with you again!"
Patrick Esposito
November 6, 2025
"Very helpful and knowledgeable about the product they offer."
"Thank you for your feedback! We're glad to hear that you found our team helpful and knowledgeable. If you have any questions or need further assistance, please don't hesitate to reach out!"
Amilk Delg
November 6, 2025
"STATE FARM is a very good insurance company, and I consider their agent, SAMANTHA FERMIN, to be one of their best advisors. She is always available and answers any questions we may have."
"Thank you for your positive feedback! We're delighted to hear that you consider Samantha Fermin one of our best advisors and appreciate her availability and helpfulness. We’re committed to providing excellent service and look forward to continuing to assist you!"
Rosa Ortiz
November 5, 2025
"We like working with Jerry aviles he's professional and really nice person he attends your needs and respects our opinions..."
"Thank you for your kind words! We're happy to hear that Jerry Aviles provided you with professional and attentive service while respecting your opinions. It's great to know you enjoyed working with him. We appreciate your feedback and look forward to assisting you again! "
Sharla Lavarin
November 5, 2025
"I was looking for mortgage insurance, Jerry Aviles, was amazing to work with. He was professional, timely, and efficient. I will certainly recommend him to anyone."
"Thank you for your wonderful feedback! We're glad to hear that Jerry Aviles provided you with professional, timely, and efficient service. Your recommendation means a lot to us. If you ever need assistance in the future, we're here to help!"
Christina Vay
November 5, 2025
"I’m a new homeowner and was not knowledgeable about finding home insurance. Jerry handled literally everything and got it done right away. Thank you Jerry!"
"Thank you for sharing your experience! We're delighted to hear that Jerry was able to make the home insurance process easy and efficient for you. Congratulations on your new home, and please don't hesitate to reach out if you need any further assistance. Thanks again!"
Jose alba
November 4, 2025
"They offer a great service, very professional and Samantha is very knowledgeable about her job."
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that Samantha was able to assist you professionally and knowledgeably. We appreciate your feedback and look forward to serving you again!"
Richard Hill
October 30, 2025
"Working with Crystopher was a pleasure he was very patient with me explaining my insurance coverages and quotes and taking my questions which I can really appreciate there were no surprises everything that he had told me was right on point Thanks"
"Thank you for sharing your experience! We're happy to hear that Crystopher was patient, clear, and thorough in explaining your insurance coverages and quotes. It's great to know there were no surprises and that everything met your expectations. We'll be sure to pass along your thanks to him. If you have any more questions or need assistance in the future, we're here to help!"
Roseann Rexines
October 23, 2025
"Chrystopher was great! Professional kind and knowledgeable.. I feel in good hands!"
"Thank you for your wonderful feedback! We're so glad to hear that Crystopher made you feel confident and well cared for with his professionalism, kindness, and expertise. We'll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out!"
N LYRISTIS
October 21, 2025
"Working with Christina was an excellent experience. She took the time to understand my situation, walked me through multiple coverage options, and ultimately helped me beat my current auto insurance provider’s rates by a significant margin. Incredibly knowledgeable, patient, and transparent throughout the process — I never felt pressured, just well-informed. Highly recommend to anyone looking to save money without cutting corners on coverage."
"Thank you so much for your thoughtful and detailed feedback! We're delighted to hear that Cristina provided such a knowledgeable, patient, and transparent experience while helping you find better coverage at a great rate. Your recommendation means a lot to us, and we'll be sure to share your kind words with Cristina. If you need any further assistance, we're always here to help!"
Claudia Gomez
October 17, 2025
"The process of getting insurance with them was easy and seamless. Jerry Aviles has offered amazing customer service. Keep up the great work."
"Thank you for sharing your positive experience! We're thrilled to hear that the insurance process was easy and seamless for you. Jerry Aviles will be happy to know his customer service made such a great impression. We appreciate your kind words and encouragement—thank you for choosing us!"
Nicholas Patrikis
October 16, 2025
"I Want thank Christina for all she does, for my family and I. She Gets back to me asap if she’s busy and she’s great to work with.She definitely gets things done. And I really appreciate all her hard work!!."
"Thank you so much for your heartfelt message! We’re delighted to hear how much you appreciate Cristina’s dedication and responsiveness. She truly values supporting you and your family and works hard to get things done efficiently. We’ll be sure to pass along your gratitude to her! If you ever need anything else, we’re always here to help."
Edgar Del Campo
October 16, 2025
"Crystopher extremely helpful. Also spoke for a second on something that was bringing me sadness and he calmly gave me small pep talk to make me feel better. He was very helpful, kind and saved me a considerable amount on insurance payments. Thank you again Crys!"
"Thank you so much for your kind words! I’m glad Crystopher was able to help not only with your insurance savings but also offer some encouragement when you needed it. We truly appreciate your feedback and will make sure to pass along your gratitude to him. If you ever need anything else, don’t hesitate to reach out!"
Dan Miranda
October 10, 2025
"Thank you. Great service 👏🙏"
"You're very welcome! We're glad you had a great experience. If you need anything else, feel free to reach out anytime! 👏🙏"
lawrence yearling
October 9, 2025
"We received a good rate excellent customer service and perfect communication between myself and my agent..."
"Thank you for your positive feedback! We're glad to hear you received a great rate and experienced excellent customer service with clear communication. We appreciate your trust and look forward to assisting you again!"
Daniel Walsh
October 9, 2025
"Flawless victory, Jerry got my my new homeowners policy and went over and beyond my expectations. Thanks Jerry Aviles!"
"Thank you for your fantastic review! We're thrilled to hear that Jerry Aviles exceeded your expectations with your new homeowners policy. Your satisfaction means a lot to us, and we’ll be sure to pass along your thanks to Jerry!"
Gary Hurley
October 9, 2025
"Jerry Aviles was my Agent. Jerry was prompt in all of his responses, very attentive to my needs and to my change in policy requests. He offered flexible payment options, which I appreciated."
"Thank you for your wonderful feedback! We're happy to hear that Jerry Aviles was prompt, attentive, and helpful with your policy changes and payment options. We appreciate your trust and are here to support you anytime!"
SnowMoutain One
October 9, 2025
"Samantha is awesome agent for State Farm. She helps me with my car insurance quote before I bought my car."
"Thank you for sharing your experience! We're glad to hear that Samantha provided excellent assistance with your car insurance quote. We appreciate your trust and are here to help with anything you need in the future!"
AB Renovation Group
October 7, 2025
"Cristina Valencia helped me and she is really great I appreciate your help"
"Thank you so much for your kind words! We're delighted to hear that Cristina Valencia was able to assist you and provide great support. We truly appreciate your feedback and are here whenever you need us!"
John Mihelakis
October 3, 2025
"Samantha was the best! She was so friendly and understanding of my concerns. She helped me customize my policy to fit within my budget. Would recommend her to anyone looking for any kind of insurance policy!"
"Thank you so much for your kind words! We're thrilled to hear that Samantha provided you with friendly and understanding service while helping customize your policy to fit your budget. Your recommendation means a lot to us! If you ever need any further assistance, please don't hesitate to reach out."